Here are the answers to the most common questions we receive about our custom press-on nails!
Q: Are LumiMani press-on nails reusable?
A: Yes! With proper care and removal, your LumiMani nails are 100% reusable. If you use nail tabs for application, they can often be popped right off and reapplied. If you use nail glue, you will need to gently file or buff off any dried glue residue from the back of the false nail before reapplying.
Q: What is included in a full set of nails?
A: Every full set of 10 nails comes packaged with a complimentary Prep Kit, which includes everything you need for a perfect application:
Nail Glue
2x Sticky Tabs
Mini Nail File
Mini Buffer Block
2x Alcohol Prep Pad
Cuticle Stick
Slim Cotton Swab
Detailed Application and Aftercare Instructions
Q: How long do the nails last?
A: Longevity depends on your preparation method and lifestyle:
With Nail Tabs: Lasts approximately 1–3 days (great for temporary wear or photoshoots).
With Nail Glue: Typically lasts 1–3 weeks. Longevity is maximized by proper nail preparation (buffing, dehydrating) and following our detailed application guide.
Q: Are the nails waterproof?
A: Yes, once properly applied with nail glue, your press-ons are waterproof and durable for normal activities like handwashing, showering, and doing dishes. We recommend wearing gloves for extended water exposure (like bathing pets or heavy cleaning) to protect the lifespan of your manicure and the nail glue bond.
Q: What if I lose or break a single nail?
A: Accidents happen! You don’t have to buy a whole new set. We offer individual replacement nails starting at $4.00 for solid colors, with prices increasing based on the design tier.
How to order: Please send us a Direct Message with your original order number and the specific finger/size you need to replace.
Note: All individual nail orders are subject to a flat-rate shipping fee to cover postage and tracking.
Q: Can I change the shape or length after I order?
A: We begin production quickly! If you need to change the shape, length, or color, please contact us within 24 hours of placing your order. Changes requested after the 24-hour window may incur a fee or may not be possible if production has already started.
Q: Do you ship internationally?
A: Currently, LumiMani ships exclusively within the United States (US Domestic). We do not offer international shipping options at this time. We apologize for any inconvenience!
Q: What is the total timeline to receive my order?
A: The total time to receive your order is split into two parts: Processing/Production and Shipping Transit Time.
Current Total Timeline: The current estimated timeline for your nails to be handmade, packaged, and shipped out is 7–14 Business Days from the date your order is placed.
Please note: This window covers the full production of your custom-made set and the initial drop-off at the carrier. The actual transit time with the mail carrier (USPS, etc.) is an additional 3–7 business days, depending on the service selected at checkout.
The LumiMani Sizing Guide FAQGetting the perfect fit is the key to flawless press-ons! Please read through these options to find the best fit for your LumiMani set.
Q: Why can’t I just guess my size?
A: Guessing often leads to an uncomfortable, short-lived manicure. If a nail tip is too small, it can pinch and lift; if it’s too large, it won’t seal properly, causing the nail to snag and fall off quickly. Custom press-ons are non-refundable for sizing errors, so taking the time to measure guarantees your investment lasts!
This is the most accurate and recommended method for a guaranteed perfect fit.
Q: What is a LumiMani Sizing Kit?
A: Our kit contains one nail tip in every size we offer (0-9 or 0-11, depending on the shape) for the specific shape you plan to order. You can physically hold the tips up to your natural nail to find the perfect fit for all ten fingers.
Q: How do I use the Sizing Kit?
A: Place each clear tip over your bare, natural nail until you find the size that fits precisely from sidewall to sidewall. It should not overlap your skin, nor should it leave a gap. Once you find the perfect size for each finger (Thumb, Index, Middle, Ring, Pinky), write down your measurements (e.g., Left: 2, 6, 5, 6, 9 / Right: 2, 7, 5, 7, 9).
Q: Where do I buy one?
A: Here’s the Link to my Shop! Sizing Kits are inexpensive and highly recommended before placing your first custom order.
Q: How can I measure my nails at home with a soft measuring tape?
A: If you have a flexible tailor’s measuring tape (in millimeters), follow these steps:
Place the tape horizontally across the widest part of your natural nail bed (the part closest to your cuticle).
Curve the tape slightly to follow the C-curve of your nail.
Read the measurement in millimeters (mm) from sidewall to sidewall.
Record the measurement for all ten fingers and provide them to me in mm when you place your order.
Q: How can I measure my nails using tape?
A: This method requires careful placement to be accurate. Follow these steps:
Place a small piece of clear household tape horizontally across the widest part of your nail.
Use a fine-tip pen to mark both sides of your nail sidewalls directly onto the tape. Ensure the marks are exactly where your natural nail ends.
Carefully peel the tape off and stick it to a flat surface.
Use a ruler with millimeter (mm) markings to measure the distance between the two pen marks.
Record the measurement for all ten fingers and provide them to me in mm when you place your order.
Q: How do I submit my sizes when I order a custom set?
A: When placing a custom order, you will be prompted to enter your sizes from Thumb to Pinky. For example, your submission should look like this:
L: 2, 6, 5, 6, 9 R: 2, 7, 5, 7, 9
Q: How do I get my natural nails ready for press-ons?
This as the most important step for a long-lasting manicure!
Start Clean: Give your hands a good wash with soap and water, and make sure all old polish is gone.
Push Back Cuticles: Use the little wooden stick from your kit to gently push back your cuticles. This gives the press-on more space to grab onto.
Light Buff: Lightly file the surface of your nails. This creates a slightly rough texture so the glue or sticky tab can hold on tight.
Wipe Down: Use the included alcohol wipe (or a cotton ball with rubbing alcohol) to clean each nail. This gets rid of any natural oils that could mess with the adhesive.
Find Your Fit: Before you do anything else, lay out the press-ons and find the perfect size for each of your fingers. If you’re stuck between two sizes, always go with the smaller one to prevent it from hanging over the sides.
Q: How do I put on press-on nails with nail glue?
Dab the Glue: Put a small dot of nail glue on your natural nail and just a tiny bit on the back of the press-on. Less is more here!
Line it Up: Align the press-on nail with your cuticle and slowly press it down onto your natural nail.
Hold It: Press and hold firmly for about 20-30 seconds. This makes sure it’s nice and secure with no air bubbles.
Q: How do I use sticky tabs to put on my nails?
Peel and Stick: Choose the sticky tab that fits your nail best. Peel it off the sheet and press it firmly onto your natural nail.
Peel the Backing: Take off the top plastic layer from the tab.
Add a Little Heat: This is a pro tip! Use a hairdryer to gently warm the press-on nail for a few seconds. The warmth helps the tab’s adhesive get extra sticky, creating a stronger bond.
Press and Hold: Line up the press-on with your cuticle and press it down firmly for 20-30 seconds.
Q: Can I wash my hands and shower with my press-ons?
Absolutely! Just try to avoid getting them super wet for the first hour or two after you put them on. After that, you’re good to go with your normal routine.
Q: Any tips to help them last longer?
Avoid Soaking: Try not to submerge your hands in water for a long time, like when you’re doing dishes. A pair of rubber gloves can be your new best friend!
Be Gentle: Use the pads of your fingers instead of your nails to do things like open a can or pick up small objects.
Add a Top Coat: A clear top coat can add extra shine and protect your press-ons from chips.
Q: Is it easy to remove press-on nails?
Yes, it is! The most important thing is to be gentle and patient so you don’t hurt your natural nails underneath.
Q: How do I take them off?
Soak: Get a bowl of warm, soapy water. If you used nail glue, a little cuticle or olive oil in the water works wonders.
Submerge: Soak your fingertips for about 10-15 minutes. This will loosen up the adhesive.
Gently Pry: Use the pointed end of a wooden stick to carefully pry the press-on nail away from your natural nail, starting from the sides.
Be Patient: If a nail isn’t coming off easily, just soak it for a few more minutes. Never, ever force it off! That’s how you can damage your own nails.
Q: Which one lasts longer: nail glue or sticky tabs?
Nail Glue: This is for the long haul! With a good application, glue can keep your nails on for anywhere from 1 to 3 weeks. It’s the best choice for a durable, long-lasting manicure.
Sticky Tabs: These are perfect for a short-term commitment. They usually last for 1 to 3 days. If you only need your nails for a weekend, a party, or you love changing them often, sticky tabs are a fantastic choice. The best part is they’re super easy to remove and don’t leave any gunk behind.
By purchasing custom-sized press-on nails from LumiMani, the customer acknowledges and agrees to the following:
Accuracy is the Customer’s Duty: It is the sole responsibility of the customer to submit accurate and correct nail measurements for all ten fingers, regardless of the measuring method used (Sizing Kit, Soft Tape, or Household Tape).
Sizing Kit Encouragement: We highly recommend and encourage the purchase of a LumiMani Sizing Kit prior to placing a custom order to ensure the most reliable and accurate fit. The sizing kit eliminates the risk of measurement errors from manual methods.
No Refunds/Returns for Sizing Errors: Due to the custom, hygienic nature of our products, LumiMani does not offer refunds, exchanges, or free replacements for custom sets ordered with incorrect measurements submitted by the customer. All sales are final once production has begun.
Remedies for Incorrect Sizing: If you receive a custom set that does not fit due to a sizing error on your part, we offer the following discounted options:
Option A: Individual Nail Replacement: We can create and ship individual replacement nail tips for the incorrect sizes at a nominal fee per nail. (The total cost will depend on the tier of the design.)
Option B: Full Set Reorder: You may reorder the entire set at a discounted rate (e.g., 20% off) after purchasing and utilizing a Sizing Kit to confirm your corrected measurements.
Our commitment: We guarantee that the set you receive will match the exact measurements you provide in your order details. If the error lies with LumiMani (e.g., we sent a size 6 when you ordered a size 5), we will remake and ship the affected nails at no cost to you.
LumiMani Shipping PolicyPlease review our shipping policies to understand the timeline for receiving your custom nail art.
All LumiMani nail sets are hand-painted and made to order. Our production time is separate from the shipping time.
Sizing Kits: Ship within 1-3 business days.
Premade Designs and Custom Nail Sets : Ship within 7-14+ business days.
You will receive a notification once your order enters the production queue and a final notification when it is ready to ship.
We offer several shipping options at checkout. Please note that the delivery time below is an estimate provided by the carrier and begins after the production time is complete.
Shipping charges are calculated at checkout based on the package weight, dimensions, and your location.
We guarantee that all orders leave our studio in perfect condition and are packaged securely. However, once the package leaves our possession, we are no longer responsible for carrier delays or damages.
Damaged Items: If your package arrives damaged, please take clear photos of the packaging and the damaged contents and contact the shipping carrier (USPS, FedEx, etc.) immediately to file a claim.
Lost Packages: If the tracking information indicates the package was lost or significantly delayed, please contact us. We will assist you in initiating a trace with the carrier, but LumiMani is not responsible for refunding or replacing packages lost by the postal service. We strongly recommend choosing a shipping option with insurance for high-value custom orders.
“Delivered” but Not Received: If tracking shows your package was “Delivered” but you have not received it, please check with neighbors and your local post office. LumiMani cannot replace or refund items that the carrier confirms as successfully delivered to the provided address.
Our FAQ page is here to help with friendly answers to your questions about our fabulous range of press-on nails, making it easy for you to find the info you need! Plus, our this page has all the details on how to get in touch with us for any other questions or assistance. Just a quick note— all orders and inquiries go through our Etsy shop, where we strive to make your shopping experience as smooth as possible!
